The Point of Single Contact facilitates potential start-ups and established companies from home and abroad to obtain official permits and approvals required for their domestic business operations.
It provides the necessary information and can also process a number of approval procedures for the Applicants, thus sparing them from contacting the relevant authorities by themselves (see list below).
The Point of Single Contact does not accompany any process under fiscal or building law.
In the cases in which it is involved in an administrative procedure, it also monitors the compliance with the processing deadlines.
The services of the Point of Single Contact is free-of-charge for the enquirer, irrespective of whether it is about information or support in filing the applications for approvals. However, the approval process is chargeable.
The Citizens' and companies' Service (BUS) link will give you information on the costs of individual approval procedures. (This link leads to a range of information that is only available in German)
What procedures can be handled by the Point of Single Contact on behalf of the Applicant?
An overview of the administrative procedures that can be handled by the Point of Single Contact current is given by the following list: List of administrative procedures (This download option is only available in German)